How to Book Equipment Hire Online with MarKay Outdoors
Follow this step-by-step guide to book equipment hire in Mackay, choose the right hire period, complete the Dry Hire Agreement, understand the refundable fuel bond and prepare for collection.
Before You Start Your Booking
Booking online is straightforward, but choosing the wrong machine, attachment or hire period can waste time and money. Work through these checks before paying.
Step 1: Open the Equipment Hire Collection
Go to the Equipment Hire Mackay collection to view the machines, trailers and equipment currently available.
The range may include Kanga mini loaders and attachments, stump grinders, lawn-care equipment, rotary hoes, generators, plate compactors, trailers and other hire equipment.
View Equipment HireStep 2: Choose the Right Equipment
Open the product page for the equipment you want to hire and read the full description before selecting a booking option.
Check the following details carefully:
- What work the machine is designed to perform
- What attachments or accessories are included
- Any optional attachments that cost extra
- Access width and operating-space requirements
- Trailer, towing and plug requirements
- Fuel, cleaning and return conditions
- Available hire periods, dates and times
Step 3: Choose the Hire Period
Select from the hire options displayed on the product page. Available periods vary between machines.
Same-day hire
Pickup and return happen on the same calendar day within the agreed times.
Full 24-hour hire
You keep the equipment for a complete 24-hour period, including overnight.
Multi-day or weekend hire
Longer periods may be available online or by direct arrangement, depending on the equipment.
For Kanga PW628 pricing and longer hire options, see the Kanga PW628 Hire Prices in Mackay guide .
To compare the value of shorter and longer bookings, read the Daily vs Weekly Kanga Loader Hire guide .
Step 4: Select the Dates and Available Times
Use the booking calendar on the product page to select the available date or date range for your hire.
- Choose only from the dates and times shown as available.
- Check the pickup and return details before adding the booking to your cart.
- Allow enough time to unload, complete the job, clean, refuel, reload and return the equipment.
- Contact MarKay Outdoors before checkout if the booking period you need is not displayed.
Step 5: Complete the Dry Hire Agreement
Complete the MarKay Outdoors Dry Hire Agreement before collecting the equipment.
The form asks for information including:
- Your full name and contact details
- Your address
- Your business type where applicable
- The equipment being hired
- A driver licence upload
- Acceptance of the Dry Hire Agreement terms
- Signature or guarantee information where required by the booking type
Step 6: Review the Refundable Fuel Bond
Fuel-powered hire machines leave with a full tank and must be returned full.
| Equipment category | Refundable fuel bond | Return requirement |
|---|---|---|
| Kanga loaders | $80 | Return with a full fuel tank |
| Small fuel-powered equipment | $40 | Return with a full fuel tank |
Step 7: Add the Booking to Your Cart
Once the equipment, hire period, dates and required options are correct, add the booking to your cart.
Before moving to checkout, confirm:
- The correct equipment is shown
- The correct hire option is selected
- The correct dates and times are shown
- The required attachments are included or added
- The refundable fuel bond is included where required
- Your contact information is accurate
Step 8: Complete Checkout and Payment
Continue to checkout, enter your contact and billing information and select one of the payment methods displayed at checkout.
Available payment options may include card payments, Shop Pay, Apple Pay, Google Pay, Afterpay or other methods currently enabled on the store.
Contact MarKay Outdoors before booking if you require a different payment arrangement.
Step 9: Check Your Booking Confirmation
After checkout, you should receive an order confirmation email using the email address entered during checkout.
Check that the confirmation shows the correct:
- Customer details
- Equipment booked
- Hire option
- Booking date or date range
- Order total
Step 10: Prepare for Pickup or Delivery
Most bookings involve local pickup. Delivery may be available by prior arrangement and costs extra.
For local pickup
- Confirm the agreed pickup time
- Bring a suitable tow vehicle where required
- Check your tow rating and tow-ball capacity
- Check your trailer plug connection
- Bring any required licence or identification
For delivery requests
- Arrange delivery before completing the booking
- Provide the correct delivery address
- Confirm safe access for the tow vehicle and trailer
- Confirm the delivery charge
- Make sure someone is available at the agreed time
Trailer and Towing Checks
Some hire equipment is supplied on a trailer. The driver is responsible for making sure the vehicle and towing setup are suitable and legal.
Preparing the Job Before Collection
The hire clock should be spent completing the work, not clearing access or buying materials.
Prepare the work area
- Clear vehicles, rubbish and obstacles
- Measure gates and narrow access points
- Mark holes, trenches and finished levels
- Locate underground and overhead services
- Check ground slope, soft areas and hazards
Prepare the job
- Have soil, gravel, pipe or materials onsite
- Confirm attachment requirements
- Plan where spoil and materials will be placed
- Organise suitable personal protective equipment
- Allow enough time for cleaning and refuelling
Changes, Extensions and Cancellations
Booking changes
Contact MarKay Outdoors as soon as possible if the dates, equipment or contact details need to change.
Hire extensions
Extensions are not automatic. They must be approved and depend on the equipment's next booking.
Cancellations
Review the applicable hire, refund and cancellation terms before booking. Contact MarKay Outdoors early if plans change.
Common Booking Mistakes to Avoid
- Choosing same-day hire when the job realistically requires overnight or multi-day access.
- Booking a machine without checking gate width or site access.
- Choosing the wrong attachment for the work.
- Arriving with a tow vehicle that is not suitably rated.
- Forgetting to complete the Dry Hire Agreement or upload a licence.
- Forgetting that the refundable fuel bond is paid upfront.
- Assuming delivery is included in the advertised hire rate.
- Starting excavation without locating underground services.
- Leaving cleaning, refuelling and return travel until the end of the booked period.
Frequently Asked Questions
Can I book MarKay Outdoors equipment online?
Yes. Browse the Equipment Hire collection, open the product you need, select an available hire option and date, add it to your cart and complete checkout.
Is same-day hire the same as 24-hour hire?
No. Same-day hire requires pickup and return on the same calendar day within the agreed times. Full 24-hour hire provides the equipment for a complete 24-hour period.
Do I need to complete a Dry Hire Agreement?
Yes. Complete the online Dry Hire Agreement and provide the required identification and booking information before collecting hire equipment.
Do I need to upload my driver licence?
Yes. The Dry Hire Agreement includes a driver licence upload. Use a clear image rather than a PDF file.
How much is the refundable fuel bond?
The refundable fuel bond is $80 for Kanga loaders and $40 for small fuel-powered hire equipment. The equipment must be returned full of fuel.
Is delivery included?
No. Delivery may be available at an extra cost by prior arrangement, depending on location, timing and availability.
Can I extend my booking?
Contact MarKay Outdoors as early as possible. Extensions must be approved and depend on the next booking.
What if the hire option I need is not available online?
Contact MarKay Outdoors before booking. Some longer hire periods or special arrangements may need to be organised directly.
What payment methods are available?
The currently available payment methods are displayed during checkout and may vary by device or order type.
What should I do if I am unsure which machine to hire?
Use the MarKay Outdoors Knowledge Centre or contact MarKay Outdoors before booking. Explain the job, access, ground conditions and outcome you need.
Helpful Booking Links
View Kanga loaders, stump grinders, lawn-care equipment, trailers and more. Complete the Dry Hire Agreement
Submit your booking details, licence and required agreement information. MarKay Outdoors Knowledge Centre
Read practical equipment, pricing, safety and project guides. Contact MarKay Outdoors
Ask about equipment choice, attachments, delivery, towing or booking options. Kanga PW628 Hire Prices
See same-day, 24-hour, weekend and multi-day Kanga pricing. Daily vs Weekly Kanga Hire
Choose a realistic hire period for the work you need to complete.
Ready to Book Equipment Hire in Mackay?
Choose the right machine, confirm the dates, complete the Dry Hire Agreement and prepare your job before collection.